*Names in bold indicate Presenter
Using extensive interview and archival data, this study identifies three major policy shifts in Florida preference purchasing. I examine how the policy adoption, implementation and accountability system behind each shift influences program effectiveness. As it stands, very little is known about how these programs are implemented and how policy design influences program success. This study goes inside Florida public agencies to investigate these questions. With its broad use of contractors, Florida is an ideal case to examine how policy design and accountability systems influence the success of these programs.
This research has theoretical implications in terms of understanding how policy design and accountability systems in social equity programs impact bureaucratic implementation and program effectiveness. This is also important because empirical research on the effects and outcomes of accountability mechanisms is sparse in the public management literature. Furthermore, as the outsourcing of public responsibilities continues, research examining the effectiveness of preference programs is important to maintaining a diverse marketplace and business environment.