Panel: Innovations in Performance Management
(Public & Non-Profit Management)

Friday, November 9, 2012: 9:45 AM-11:15 AM
Salon D (Radisson Plaza Lord Baltimore Hotel)

*Names in bold indicate Presenter

Organizers:  Steven Cohen, Columbia University
Chairs:  Steven Cohen, Columbia University


Using System Dynamics to Enhance Performance Management In Local Government
Carmine Bianchi, University of Palermo (Italy) and William Rivenbark, University of North Carolina at Chapel Hill

Management Innovation In Improving Response Time At Fdny
Steven Cohen and William Eimicke, Columbia University

311 Non-Emergency Services and Data-Driven Management
Taewoo Nam, Center for Technology in Government, University at Albany, SUNY and Theresa Pardo, University at Albany - SUNY

See more of: Public & Non-Profit Management
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