Panel Paper: Learning From the Performance Strategies That New York City's Human Resources Administration Uses to Implement Federal Programs

Thursday, November 7, 2013 : 9:45 AM
Mayfair Court (Westin Georgetown)

*Names in bold indicate Presenter

Dennis Smith, New York University and Robert Doar, New York City Human Resources Administration
We propose a paper on the use of performance measurement in the local administration of federal programs in NewYork City. In one of the author’s Point/Counterpoint exchange in JPAM with Beryl Radin, he argued that the federal government could use performance measurement and management in many of the ways that NYC has done, and she argued that because cities delivers services and  the Federal government mostly does not, the lessons from NYC are not generalizable to Washington. This paper, coauthored with the former commissioner of the New York State Commissioner of the Office of Temporary and Disability Assistance who the current Commissioner of New York City Human Resources Administration,  will examine the use of performance measurement and management in  Federally funded locally delivered programs like Back to Work. HRA's Back to Work program includes Citywide contracts with community based employment and training organizations to provide job readiness training, placement services and vocational training to applicants and recipients of cash assistance. The use of performance measurement, and performance based contracts, in the implementation of federal programs by  local governments is an important but little studied  aspect of evidence based management in the federal system.