Poster Paper: A Dynamic Impact of Diversities (Gender, Race, Age) On Job Satisfaction Or Turnover Intention in the Recent Recession Period, Controlling Wage Level:

Saturday, November 9, 2013
West End Ballroom A (Washington Marriott)

*Names in bold indicate Presenter

Hyesong Ha, Indiana University
Recent studies report that increasing diversity in the public agency that works as blocking communications and harmonies among coworkers has a negative(positive) impact on  job satisfaction (turnover intention)which are related with public agent’ job performance and public policy (program)’s  effectiveness in the end.  However, researches on how these relations move or change over time, especially according to the fluctuating economic conditions, are rare and still remain to be done.  So, this paper studies a dynamic impact of diversities (gender, race/ethnic, age) on job satisfaction or turnover intention, controlling wage level or diversity management as moderating factors, especially in the recent economic recession period.  

 The multi-level structural equation models with a repeated cross-sectional data from the Central Personnel Data File (CPDF) and Federal Human Capital Survey (FHCS) over 2006, 2008, 2010, and 2011 show indirect results as follow: 1) Job satisfaction is positively affected by wage level and its impact is increasing in recession times, 2) Job satisfaction is negatively affected by Race Diversity and its impact is decreasing in recession times, 3) Turnover Intention’s absolute magnitude is decreasing in recession times, 4) After controlling wage compensation, the diversity management (DM)’s moderating effects disappear, and 5) Job satisfaction works as a mediator for the relationship in the Turnover Intention and diversity variables.  These results imply that diversity management and wage compensation in public policies or programs may have different effects according to economic fluctuations.

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