*Names in bold indicate Presenter
Prompted by the Veteran Hiring Initiative, the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey (FEVS) started tracking veteran status among survey respondents in 2012. FEVS is an analytical tool providing federal employees an opportunity to respond to survey questions about their work motivation, organization, management, and leadership. Of the 687,687 survey respondents, there were 206,903 veterans (OPM, 2012). This study analyzes the 2012 FEVS data and demonstrates statistically significant differences between veteran and non-veteran responses for questions regarding motivation, turnover intention, job satisfaction, benefits, and promotion opportunity. The FEVS data shows that 36 percent of veterans reported a turnover intention over the next year compared to 29 percent of non-veterans. Interestingly, 43 percent of veterans under 40 years old reported a turnover intention within the next year compared to 32 percent of non-veterans. This study finds that veterans under 40 also reported significantly lower levels of job satisfaction, perceived job growth potential, pay satisfaction, and organizational satisfaction than non-veterans which may account for the large difference in turnover intention between the two demographics.
This paper possesses both theoretical and practical significance. From a theoretical perspective, this paper expands research on Federal employee turnover to include a demographic accounting for almost 30 percent of the Federal workforce. Practically, this paper assists public managers in their quest to motivate, retain, and maximize the performance of their employees by providing new insight on veteran employees and analyzes the policy implications of the 2009 Presidential Executive Order on Federal agencies.