Panel Paper: Do Second Generation Performance Systems in Public Organizations Perform Better Than Their First Generation Counterparts? a Meta-Analysis

Thursday, November 6, 2014 : 10:35 AM
Picuris (Convention Center)

*Names in bold indicate Presenter

Ed Gerrish, Indiana University
Performance-based management is pervasive in public organizations; countless governments have implemented performance management systems with the hope that they will improve organizational effectiveness. However, there has been little comprehensive review of their impact. This paper conducts a meta-analysis on the impact of performance management on performance in public organizations. It contributes to the current literature in three ways. First, it examines the effect of the average performance management system. Second, it examines the influence of management; whether best practices moderate the average effect. Third it examines the effect of “time” on performance management. Using 2,188 effects from 49 studies, the analysis finds a small average effect of performance management.  However, the effect is substantially larger when indicators of best practices in high quality studies are included--management practices have an important impact on the effectiveness of performance management systems. Evidence for the effect of time is mixed.

Full Paper: