Panel: Citizen Engagement Tools & Processes
(Public and Non-Profit Management and Finance)

Friday, November 8, 2013: 1:15 PM-2:45 PM
Washington (Ritz Carlton)

*Names in bold indicate Presenter

Panel Chairs:  Jooho Lee, University of Nebraska
Discussants:  Gregg C, Van Ryzin, Rutgers University
Modelling Pathways to Public Outcomes: Using Strategy Maps to Compare Cost-Effectiveness Across City Programmes
Tony Bovaird, University of Birmingham and Richard Kenny, Birmingham City Council

Going Beyond Service Delivery: Exploring the Contractors' Stewardship Role in Promoting Citizen Participation
Anna Amirkhanyan, American University, Kristihna Lambright, Binghamton University and Hyun Joon Kim, Korea University

The Emergence of Civic Engagement Networks: Microprocesses and Macro Outcomes
Juliet Musso and Christopher Weare, University of Southern California