Panel Paper: Pitfalls of Pressure in Promoting Product Use: Evidence from a Sales Experiment in India

Friday, November 3, 2017
Atlanta (Hyatt Regency Chicago)

*Names in bold indicate Presenter

Anita Mukherjee, University of Wisconsin - Madison and Camille Boudot, University of Edinburgh


Many goods such as mosquito bednets have large health benets but are underused. To increase consumption of these products, organizations frequently use door-to-door marketing, which can induce pressure to purchase the good being sold. Using pressure can backfire, however, if it encourages purchase among individuals with a low propensity for usage. Through a field experiment, we show that selling a side good alongside the focus product can increase its perceived value and reduce purchasing pressure, raising total usage of the focus good. We also show that a discount on the side good can reintroduce pressure and undo these usage gains.