Panel Paper:
Big Data in Little Government: The Benefits and Risks of Open Data Adoption for Cities
*Names in bold indicate Presenter
This paper critically examines the phenomenon of open data adoption by local governments. It draws from the literature on public management, coproduction, and contracting to argue that open data represents a new institutional arrangement for government-public interactions and service delivery that presents both opportunities and threats to public organizations. It contextualizes open data within existing theory to identify its potential motivating benefits as well as its risks. These are then empirically tested using content analysis of local government’s revealed preferences in the form of ordinances and policies announcing and establishing open data policies, as well as administrative and demographic characteristics, for all US cities with 100,000 or more residents. Open data’s principal benefits include improving performance management programs; increasing transparency with the public; promoting economic development; and facilitating innovative digital service delivery in the form of smartphone and other mobile applications. Its potential risks include a loss of control over data use and the resulting potential for data misuse; and privileging private sector technocratic elites. Left unchecked, these risks are theorized to lead to an undersupply of data that are not of use for local economic development. The paper concludes by arguing for strategies public managers can employ when implementing open data to mitigate these risks and ensure that a broad, useful range of data are made available for public use.