Panel Paper:
Distorted Engagement with Ambiguous Goals: Inventing Performance Measures By the Evaluated in China
*Names in bold indicate Presenter
importance of goal setting in motivating government agency performance. Ambiguous policy
goals often disincentivize officials and decrease organizational accountability, negatively
impacting government officials’ engagement and performance. However, this is not always the
case, especially in a low-information context where policy experimentation is encouraged.
By analyzing the cadre evaluation system in China, I show ambiguous policy goals can still
invite enthusiastic, but often distorted, responses from government officials seeking to benefit
their careers. Taking advantage of goal ambiguity, officials invent their own performance
measures: government projects that emphasize visible efforts in delivering on policies, but that
do not emphasize the actual policy outcomes. Through the information gathering function of the performance evaluation system, these invented, highly visible performance measures are passed on to policy makers at the top. With little other information channels to examine the outcomes of these invented measures by the evaluated, these measures often replace the original ambiguous goals, thereby becoming more specific, but not necessarily optimal, new evaluation goals.
I show this process by examining the Chinese local officials’ responses to a series of ambiguous
environmental goals set by the Chinese central government in the 1990s, and how these
responses affect the formation of performance evaluation goals later. I focus on two policy
as my cases: solid waste reduction and wastewater treatment. When the Chinese central
government announced ambiguous goals of clean cities and clean water in the 1990s, Chinese
municipal officials enthusiastically responded with highly visible infrastructure construction,
mostly incineration plants and wastewater treatment plants. Meanwhile, the focus on these
visible projects diverted resources from other invisible supporting facilities that were necessary
to reach these policy goals, creating a lack of sewer pipes, sludge treatment facilities and waste
recycling facilities. Observing only the visible efforts by local officials, and without enough
information channels to examine the effectiveness of these local infrastructure projects, the
Chinese central government gradually turned these invented measures into policy goals, creating performance evaluation targets that were less than comprehensive in delivering the intended environment outcomes.
This paper aims to add to our understanding of the consequence of ambiguous policy goals on
government performance, and to show how goal ambiguity can create a vicious cycle of biased
goal setting that affect policy implementation in the long run.