Panel: Managing Public Organizations in Turbulent Times
(Public and Non-Profit Management and Finance)

Thursday, November 7, 2019: 8:30 AM-10:00 AM
Plaza Building: Concourse Level, Plaza Court 5 (Sheraton Denver Downtown)

*Names in bold indicate Presenter

Organizer:  Robert D. Behn, Harvard University
Panel Chair:  Melissa Wavelet, MDRC
Discussant:  Andrew Feldman, Grant Thornton

Managing public agencies — let along government jurisdictions — has always been a challenge. There are the inevitable conflicts of interests, the demands from the general public plus those from specialized and interest groups each with its own specific and narrow focus. And political campaigns are always waged with new and multiple promises. Thus the public executive must then balance these multiple, divergent and sometimes conflicting demands. These panel addresses the public executive’s challenge from multiple perspectives. The first paper focuses on one specific consequences of this changing environment — how it these changes affect the polices and management practices of the nonprofit sector (which delivers many public services). The second paper takes a careful look at how the two most recent presidential administrations have chosen use or implement the GPRA Modernization of of 2010. The third paper examines how citizens use performance metrics to evaluate their governments. The final paper examines how public managers use stories to capture, understand, and employ their tacit knowledge.

Executive Leadership and Government Performance: A Content Analysis of Gpra Modernization Act of 2010 Strategic Plans Under Obama and Trump
Juliet Musso, Ryan Lutz, Weiwei Lin, Allison Wilhite and Shegnan Xing, University of Southern California